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Customer Service


Shipping & Delivery
See our Ordering Instructions page for details on shipping and ordering guidelines. We can only ship to locations within the United States.

Privacy & Security
As company policy Usinger's does not store or print a customers credit card information. Usinger's respects the privacy of our customers and pledges not to share or distribute the personal data of our valued customers with any other entity or company. Please review our Privacy Policy for more specifics.

Change or Cancel an Order
If you need to change or cancel an order, please call (414) 276-9105 or Toll Free (800) 558-9998 during our business hours of 9AM-5PM CST Monday through Friday. Ask for our retail department to inquire about the status of your order.

Returns & Replacements
Usinger's 100% Quality Product Guarantee assures you that our products are top quality. If you are not satisfied with our product quality, please contact us within 30 days of the date of purchase. 

Payment, Pricing & Promotions
Usinger's will honor special pricing provided the order is placed by midninght CST of the website listed final date of that special price or promotion. Some promotions are subject to quantity limitations.