Ordering & Shipping


Deli Store Ordering

The minimum weight for each order is 6 lbs. of product (does not have to be all of one item). We will contact you with accurate shipping costs if your order exceeds 40 lbs.


Shipping & Delivery

We can only ship to locations within the United States.

Gift Store

Standard Shipping Information

During the months of January to November, most gifts will be shipped via United Parcel Service ground delivery service for $9.99 per gift. However, gifts being shipped to AK, AZ, CA, FL, HI, ID, NM, NV, OR, TX, UT, WA and WY must be shipped using FedEx® 2-Day service due to distance and perishability for $29.99 per gift.

We ship on Mondays to most states. If your gift is being shipped to WI or one of the immediate surrounding states, it will be shipped on a Monday, Tuesday or Wednesday. Also, FedEx® shipments are made on Monday, Tuesday or Wednesday. If you request a specific date in the “Comments” section, we will attempt delivery as close as possible to your desired arrival date. However, due to varied schedules in delivery services, the actual shipping date must be left to our discretion.

If you are shipping to AK, HI, or a PO Box, please call us at (414) 276-9105 or (800) 558-9998 between the hours of 8AM and 5PM, CST Monday through Friday (and Saturday through the holidays).

Deli Store

Standard Shipping Information

Orders received Monday through Thursday are usually shipped the following week. Orders received Friday through Sunday are usually shipped the second week following receipt of the order. (It's not that the Elves are slow ... they need time to assemble and freeze your special order before shipping it to you.)

Shipping charges for deli orders will be determined based on the area, location and weight.

Our shipping areas are defined as:

Area B:
IA, IL, IN, MI, MN & WI
Area C:
DC, DE, KS, KY, MD, MO, ND, NE, NJ, NY, OH, PA, SD, TN, VA & WV
Area D:
AL, AR, CO, CT, GA, LA, MA, ME, MS, NC, NH, OK, RI, SC & VT
Area E:
AZ, CA, FL, ID, MT, NM, NV, OR, TX, UT, WA & WY
Area F:
AK & HI

Areas B, C and D will ship via UPS.

Area E and Area F will ship via FedEx® due to distance and product perishability. *However, during the Christmas season, Area E will ship via UPS and will pay the same price as Area B, C & D.

Order Weight LBS Area B, C, D
(UPS)
Area E*, Area F
(FEDEX®)
6 – 9.99 $12.99 $52.99
10 – 14.99 $15.99 $55.99
15 – 19.99 $18.99 $58.99
20 – 24.99 $21.99 $61.99
25 – 29.99 $24.99 $64.99
30 – 34.99 $27.99 $67.99
35 – 39.99 $30.99 $70.99
40 & Over We Will Contact You We Will Contact You

If You Need Assistance with Your Order

Please call us at (414) 276-9105 or (800) 558-9998 between the hours of 8AM and 5PM, CST Monday through Friday (and Saturday through the holidays).


Privacy & Security

Please review our Privacy Policy.


Change or Cancel an Order

If you need to change or cancel an order, please call (414) 276-9105 or Toll Free (800) 558-9998 during our business hours of 9AM-5PM CST Monday through Friday. Ask for our retail department to inquire about the status of your order.


Returns & Replacements

Usinger's 100% Quality Product Guarantee assures you that our products are of the finest quality. If you are not satisfied with our product quality, please contact us within 30 days of the date of purchase.


Payment, Pricing & Promotions

Usinger's will honor special pricing provided the order is placed by midnight CST of the website listed final date of that special price or promotion. Some promotions are subject to quantity limitations.