Our Retail Store is open Monday through Saturday from 9:00 AM to 4:00 PM.

Ordering & Shipping

The minimum weight for each order is 6 lbs. of product (does not have to be all of one item). We will contact you with accurate shipping costs if your order exceeds 40 lbs.

We can only ship to locations within the United States.

Gift Store

Holiday Shipping Information

During the Christmas season all gifts ship to any state (except Alaska and Hawaii) for $12.99 per gift (does not apply to Shipping Included gifts). To qualify for $12.99 shipping orders must be received by the deadlines listed. After deadlines, gifts may still ship using Fedex® 2-Day for $38.99 per gift, as long as the order is received by December 18th. Gifts sent to Alaska and Hawaii always ship Fedex® 2-Day for $38.99.

For shipments at times other than Christmas, gifts sent to most states (Areas B, C and D) will ship for $12.99 per gift. Gifts sent to some states (Areas E and F) may have to be shipped via Fedex® 2-Day delivery service for $38.99 per gift. The method of shipment is dependent upon the weather and the area to which the gift is being shipped. Include a daytime phone number so we may notify you if the gift must be shipped via Fedex® 2-Day.

We’ll attempt delivery as close as possible to your specified arrival date. Due to varied schedules in delivery services and the perishability of our product, the actual shipping date must be left to our discretion.

Using the regional map and chart below, plan your holiday orders on time!

Holiday Shipping Map
  Area B Area C Area D Area E Area F
For arrival prior to Christmas at standard shipping cost order must be received by: 12/18 12/17 12/17 12/13 12/17
Standard Shipping Cost: $12.99 $12.99 $12.99 $12.99 $38.99
Expedited Shipping (FedEx® 2-Day) Available for Areas B, C, D and E:
Order must be received by 12/18 for arrival prior to Christmas.
$38.99 $38.99 $38.99 $38.99 N/A
For shipping included gifts, for arrival prior to Christmas order must be received by: 12/17 12/17 12/17 12/17 12/17

Standard Shipping Information

During the months of January to November, most gifts will be shipped via United Parcel Service ground delivery service for $12.99 per gift. However, gifts being shipped to AK, AZ, CA, FL, HI, ID, NM, NV, OR, TX, UT, WA and WY must be shipped using FedEx® 2-Day service due to distance and perishability for $38.99 per gift.

We ship on Mondays to most states. If your gift is being shipped to WI or one of the immediate surrounding states, it will be shipped on a Monday, Tuesday or Wednesday. Also, FedEx® shipments are made on Monday, Tuesday or Wednesday. If you request a specific date in the “Comments” section, we will attempt delivery as close as possible to your desired arrival date. However, due to varied schedules in delivery services, the actual shipping date must be left to our discretion.

If you are shipping to AK, HI, or a PO Box, please call us at (414) 276-9105 or (800) 558-9998 between the hours of 8AM and 5PM, CST Monday through Friday (and Saturday through the holidays).

Deli Store

Standard Shipping Information

Orders received Monday through Thursday are usually shipped the following week. Orders received Friday through Sunday are usually shipped the second week following receipt of the order. (It's not that the Elves are slow ... they need time to assemble and freeze your special order before shipping it to you.)

Shipping charges for deli orders will be determined based on the area, location and weight.

Our shipping areas are defined as:

Area B: IA, IL, IN, MI, MN & WI
Area C: DC, DE, KS, KY, MD, MO, ND, NE, NJ, NY, OH, PA, SD, TN, VA & WV
Area D: AL, AR, CO, CT, GA, LA, MA, ME, MS, NC, NH, OK, RI, SC & VT
Area E: AZ, CA, FL, ID, MT, NM, NV, OR, TX, UT, WA & WY
Area F: AK & HI

Areas B, C and D will ship via UPS.

Area E and Area F will ship via FedEx® due to distance and product perishability. *However, during the Christmas season until the deadline, Area E will ship via UPS and will pay the same price as Area B, C & D.

Order Weight LBS Area B, C, D (UPS) Area E*, Area F(FEDEX®)
6 – 9.99 $20.99 $76.99
10 – 14.99 $23.99 $79.99
15 – 19.99 $26.99 $82.99
20 – 24.99 $29.99 $85.99
25 – 29.99 $32.99 $88.99
30 – 34.99 $35.99 $91.99
35 – 39.99 $38.99 $94.99
40 & Over We Will Contact You We Will Contact You

If You Need Assistance with Your Order

Please call us at (414) 999-0220 or (844) 739-9077 between the hours of 8AM and 5PM, CST Monday through Friday (and Saturday through the holidays).

If you need to change or cancel an order, please call (414) 276-9105 or Toll Free (800) 558-9998 during our business hours of 9AM-5PM CST Monday through Friday. Ask for our retail department to inquire about the status of your order.

Usinger's 100% Quality Product Guarantee assures you that our products are of the finest quality. If you are not satisfied with our product quality, please contact us within 14 days of the date of purchase.